Privacy Policy in accordance with EU law
1. Introduction
This privacy policy applies to the use of the RINSING Messenger App ("App") and describes how personal data is collected, used, and protected in accordance with EU data protection laws. Personal data is information that identifies or can identify a natural person.
2. Controller
The controller for the processing of personal data within the meaning of the EU data protection laws is:
O.ST. INTERNET SERVICES LTD
3. Collection and processing of personal data
We collect and process various categories of personal data when you use our app:
3.1. Data that you provide directly to us:
- Registration data: email address, password, username, profile picture
- Messages and content: The content of your messages, photos, and videos that you send in the app
- Metadata: Information about your use of the app, such as the time and date of your messages, the devices you use, and your IP address
3.2. Data that we collect automatically:
- Device information: Device type, operating system, IP address, unique device identifier
- Usage data: The features you visit, the links you click, and the search terms you use
3.3. Data from third parties:
- Firebase SDK: Analytics and crash reporting (IP address, device identifier)
- Appsflyer SDK: Marketing campaign tracking and optimization (IP address, device identifier)
- Crashlytics: Error tracking (IP address, device identifier)
- Google and Facebook Login: Name, email address, profile picture (when logging in with Google or Facebook)
4. Purposes of processing
We use your personal data for the following purposes:
- Providing the app: To provide you with the app and its features (e.g., sending and receiving messages, sharing photos and videos, managing contacts)
- Improving the app: To improve the app and fix bugs
- Marketing: To send you information about our products and services
- Security and fraud prevention: To protect the app from misuse and fraud
- Research and development: To develop new features and services
5. Legal bases for processing
We only process your personal data if there is a legal basis for doing so. The legal bases for processing your personal data are:
- Performance of a contract: To fulfill our contractual obligations to you (e.g., providing the app)
- Legitimate interests: To pursue our legitimate interests (e.g., improving the app, security and fraud prevention)
- Consent: If you have given us your consent to process your personal data for specific purposes (e.g., marketing)
6. Sharing your data
We only share your personal data with third parties in the following cases:
- Service providers: To service providers who help us provide the app (e.g., Firebase, Appsflyer, Crashlytics)
- Legal obligations: If we are required to do so by law (e.g., at the request of a law enforcement agency)
- Business transactions: If we sell or merge our company, to the new owner
7. Data storage
We store your personal data for as long as it is necessary for the fulfillment of the aforementioned purposes.
8. Your rights
- Deletion: You have the right to have your personal data deleted.
- Simple and complete deletion of all data directly in the app
- Requirements: You must be logged in to the RINSING app.
- Procedure: Open the app's settings. Scroll down and tap on "Delete Account". Confirm the deletion process by clicking on the "Delete Account" button. You will receive an email to the address registered with your account. Click on the "Delete Account Permanently" link in the email to complete the deletion process.
- Consequences of account deletion: All your data (e.g., messages, contacts, profile picture) will be completely deleted. You will no longer be able to log in to the app with your account. You will lose access to all data and features associated with your account.
- Important notes: Account deletion cannot be undone. Make sure that you back up all important data before deleting it, as it cannot be recovered after deletion. If you have any questions about account deletion, you can contact RINSING support.
9. Contact information
If you have any questions about this privacy policy or your rights, you can contact us at:
support@rinsing-app.com